i'm going through a battle with western union. they gave a money wire that was meant for my g/f, to someone else. when i called to get a refund, they sent me through a very long procedure, filing all sorts of reports and this and that. they did what they call a paid in error investigation to see if they in fact pay it out in error. they did their investigation and of course they said that they did your job correctly, which they didn't.
they told me i have to go to the national arbitration forum. i've never heard of these people. are they free? will they really help me?
or
should i just go to small claims court? maybe get some free legal advice?HELP!!! I NEED LEGAL ADVICE!!!?
The national arbitration forum is just like a court room where they hear both sides (it's neutral.) You need to file your complaint with them. West Union will not. Go to www.adrforum.com. Make sure to bring every piece of documentation you have to prove these monies were given to the wrong person. Legal advice will be a waste of your money. You can go to small claims court rather than go through the national arbitration forum. Both pretty much the same.
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